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Orders are generally shipped out within 3-4 business days if all items are in stock. We ship the most cost effective way we can. Shipping costs do vary by an item's weight and size. We have developed our shipping cost schedule to apply the most affordable shipping on orders ranging from small to large. Lightweight items can be added to orders with just a small handling charge. Heavier hardware and liquid products are assigned their shipping costs by weight. You will see all the shipping and handling cost details in your shopping cart view when you are ready to order. We are proud partners with 2CheckOut and we think you will appreciate the ease of our secure online shopping cart ordering system. For your convenience, we accept VISA, Mastercard, AMEX and Discover. In addition, we accept personal checks or money orders sent to our postal address. To pay by check or money order, please use our secure shopping cart online to total up your items and shipping, then just print the last page and enclose a check for payment. In an effort to reduce the amount of waste generated, we recycle packaging materials whenever possible.
Your Privacy
CLEAN SOLUTIONS is committed to protecting the privacy of our valued customers. We never rent, sell or share customer information to any party at any time, ever.
Returns and ExchangesExchanges or returns for unused items must transact within 30 days from purchase. If you decide you would like different size or style once you have received it and it is unused, please send an email to products@cleansolutions.biz with your request for a refund or an exchange. We will send you instructions via email about how to obtain a refund or an exchange within 30 days of your original purchase. Please keep your original invoice for processing purposes. We do not refund or exchange any item(s) damaged by improper use. Items Damaged By ShippingIf you receive damaged items, please notify us right away and let us know the of the condition of the package and/or items as soon as you receive it by either calling 707.938.9002 or emailing at products@cleansolutions.biz
For all exchanges/ returns/ damaged items, please send an email to products@cleansolutions.biz with your request for a refund or an exchange. We will send you instructions via email about how to obtain a refund or an exchange. Guaranteed Product Quality
If you live in the town of Sonoma, CA* and wish to pick up your order instead of paying shipping costs please let us know by selecting "Local Shipping" when you place your order in CLEAN SOLUTIONS' secure shopping cart online. *This is only for local pick up, any other orders out of the area will be charged shipping. If you wish to have it shipped in the Sonoma area please indicate by selecting 'Standard Shipping" in our shopping cart. Local Sonoma is defined as:
Orders outside this area that have "Local Pickup" shipping selected will not be honored. Please Contact Us with questions, and call 707-938-9002 for scheduling a local order pickup.
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